M3 Financial Services, Inc. (M3), established in 2002, is a leader in the revenue cycle and collections agency space and focuses on healthcare, utilities, retail, government and education. M3 has a rating of A+ on BBB. We are fully compliant with FDCPA, TCPA and are members of ACA, AAHAM, and HFMA.
M3’s pioneers are experts in collections and led by a founder armed with an advanced education in computer science and technology.
M3 distinguishes itself in several key areas from other agencies:
#1 – SYSTEMS EXPERTISE. M3 has a deep technological advantage and the have customized their systems and processes; their innovative solutions differentiate M3 from the other organizations in their space.
#2 – UNIQUE, NON-ADVERSARIAL APPROACH. M3 didn’t start our customer friendly approach when it became fashionable a few years ago; we have always provided a unique customer service approach. The issue of the outstanding balance is not discussed until after we resolve all questions. It is our customer focus approach that has allowed us to be a leading agency.
#3 – OUR STAFF IS NUMBER ONE! Business management consultants state the client is Number One – we don’t disagree. However, M3’s mantra is that a happy employee makes a happy client – our staff is number one! We are not a revolving door. We have learned that by keeping a work force, they in turn make sure that our clients are treated well, their reputation is well-guarded by us and we have a long-term relationship! We have a well-trained, disciplined and loyal workforce.
#4 – RESULTS, RESULTS, RESULTS. M3 knows that at the end of the day, performance speaks. Our well-trained staff, innovative processes, and agile systems will allow us to bring results to your organization.
#5 – ANALYTICS, REPORTS, CUSTOMIZATION. We have a host of reports and can create ANY report that you desire. Because of our deep technological acumen, we are confident to say that “if you dream it, we will build it.”